Refund Policy for CloudSyncNotes

Last Updated: March 28, 2025

At CloudSyncNotes, we want you to be completely satisfied with your subscription. This refund policy outlines the terms and conditions for requesting and receiving refunds for our services.

1. Refund Eligibility

• 7-Day Window: We offer a 7-day money-back guarantee for all new paid subscriptions.
• First-Time Subscribers: This policy primarily applies to first-time subscribers to our paid plans.
• Service Issues: Refunds may be considered outside the 7-day window if our service experiences significant technical issues preventing normal usage.

2. Refund Process

• How to Request: Submit a refund request by emailing support@cloudsyncnotes.com.
• Required Information: Include your account email (mandatory), subscription plan, and reason for the refund request (To help us improve)
• Processing Time: Refund requests are typically processed within 5-7 business days

3. Non-Refundable Cases

• Subscriptions past the 7-day window
• Accounts terminated due to Terms of Service violations
• Partial month/unused time for canceled subscriptions
• Add-on features or one-time purchases

4. Payment Method

Refunds will be issued to the original payment method used for the purchase. Processing time may vary depending on your payment provider.

5. Contact Us

If you have questions about our refund policy or need to request a refund, please contact our support team at support@cloudsyncnotes.com.

We reserve the right to modify this refund policy at any time. Users will be notified of any changes via email or through our website.